Returns & Exchanges

Due to the perishable nature of our fresh meal prep, we cannot accept returns once a delivery has been completed. If you encounter an issue with the quality or accuracy of your order, please contact our support team within 24 hours of delivery for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Check your meals immediately upon arrival to ensure everything is correct and the cold-chain packaging is intact.

• 2.
  Document the Issue

  Take clear photos of any damaged items or incorrect labels to help our team verify the problem and improve our service.

• 3.
  Contact Support

  Email our customer care team at [email protected] with your order number and the photos within 24 hours.

• 4.
  Receive Resolution

  Our team will review your claim and provide a credit or refund for any meals that did not meet our high-quality standards.